Returns, Refunds & Exchanges
- For any returns and refund enquiries telephone 01509 235236 or email firstname.lastname@example.org
- Returns address Pickworth Furnishing, Wards End, Loughborough, Leicestershire, LE11 3HB.
- Under no circumstances must any goods be sent back without an
authorisation email from us we will not accept any responsibility for
goods lost or damaged if sent without.
- You may return an item for any reason within 5 working days of
receiving the goods. We strongly recommend you use an established
carrier with a trackable service and insure the goods for the full price
paid. We will not be responsible for any goods lost or damaged during
transit being returned.
- If you return an item because of an error on our behalf or goods
that were delivered damaged we will refund your costs in sending them to
us. A copy of the postage invoice and original invoice must be supplied
by post in order for us to refund you.
- All returns where the goods are unsuitable must be complete in the original box, unused and in a saleable condition.
- All refunds are subject to us inspecting the goods once received by
us. Any goods returned to us that are not due to an error on our behalf
will have the original shipping cost deducted incurred by us plus a 10%