Despatch & Delivery
- Any item that does not require a signature will be shipped out within 48
hours. For all other items we will contact you to arrange a convenient delivery
day. Please call us on 01509 235236 or email
should you have any queries regarding delivery.
- We aim to arrange delivery of all orders within 14 days of
receiving your order. If you require your order sooner we maybe able to
provide a quicker delivery but please email or telephone before placing
- We currently do not deliver outside the UK.
- Goods can be collected from our head office in Loughborough but this must be stated at the time of order.
- If your item is not in stock with our supplier we will notify you
immediately and give you approximate delivery time and give you the
option to cancel, wait for your item to come in without taking payment
or choose another item.
- For an up-to-date stock position we recommend you telephone us on 01509 235236 or email firstname.lastname@example.org with your requirements.
- bullet Certain items can be viewed in store at our head office if
you are making a special journey please contact us before travelling as
our stock situation changes daily.
- Delivery times stated are approximate and cannot be guaranteed we cannot be held responsible for late deliveries.
- Our carriers will attempt to deliver to your address provided
correctly on your order form. If your order is returned to us because of
an incorrect delivery address or failure to collect from the depot of
the carrier where requested we will refund the cost of the goods less
the delivery charge plus any additional charges incurred by us by the
carrier for returning the goods to us.
- We reserve the right to refuse to deliver items to areas that deem high risk to us or our carrier.